WHAT WE DO
Building envelope asset protection. Delivered in five distinct ways.
Every service Clearline delivers is built around the same principle — documented conditions, financial clarity, and execution discipline. The form changes. The standard doesn't.
01 — PORTFOLIO INTELLIGENCE ASSESSMENT
The foundation of every client relationship.
Most commercial property owners don't have a current, documented record of their building envelope conditions. They have a contractor's verbal assessment, an aging repair history, and a capital reserve estimate built on assumptions.
A Portfolio Intelligence Assessment changes that permanently.
We conduct a comprehensive documented inspection of your roof and building envelope — every membrane, every penetration, every drain, every transition, every potential failure point. What we find is documented with photographs, condition ratings, and written findings. What it means for your capital plan is quantified.
Every Assessment delivers:
Comprehensive written condition report
Photographic documentation organized by building section
1–5 condition rating scale with written definitions
Remaining useful life estimates by assembly
Priority action matrix — immediate, near-term, and planned
5-year capital projection by line item
Delivered within five business days
Investment: $750–$3,500 per building, depending on size and complexity. Multi-building portfolios priced on engagement.
The Assessment is not a sales tool. It is a documented asset record. Our findings are what they are — favorable or unfavorable. The value is in the certainty.
02 — INSURANCE CLAIM ADVISORY
When a storm hits, the documentation you have determines the claim you get.
Most commercial property owners experience a significant weather event and do one of two things. They wait for their carrier to tell them what they're owed. Or they hire a contractor whose estimate is shaped by what they want to build — not what the policy actually covers.
Neither produces the best outcome.
Clearline's Insurance Claim Advisory service places an independent building envelope specialist on your side of the claim — before the adjuster arrives, through the inspection, and into the supplement process if the initial estimate falls short. No construction interest. No commission on the scope. Just documented findings and technical representation built around what you're actually owed.
Every Insurance Claim Advisory engagement includes:
Independent storm damage field assessment — every roof area, every envelope component
Carrier-grade documentation package with condition grades, measurements, and photographic evidence
Xactimate-formatted scope and pricing — the format adjusters and carriers work from
Adjuster inspection attendance and technical representation on your behalf
Supplement preparation and submission when the initial estimate is incomplete
Plain-language claim summary suitable for ownership, board, or lender reporting
Investment: $2,500–$6,000 per engagement depending on property size, claim complexity, and number of buildings. Supplement engagements available on a success-fee basis.
A few things worth stating plainly.
Clearline is a building envelope advisory firm, not a public adjuster. We do not negotiate settlements or act as a licensed claims representative. We provide independent technical assessment, professional documentation, and owner-side representation in connection with the building envelope — the same role we play in every other engagement, applied to the insurance claim context.
Clearline's claim documentation is produced to the same standard carriers use internally. Adjusters receive a scope they can work from — not a contractor's estimate they have to translate.
03 — PROACTIVE ASSET PROTECTION PROGRAM
From assessed to protected.
A Portfolio Intelligence Assessment tells you where you stand. A Proactive Asset Protection Program keeps you there.
The PAPP is Clearline's structured annual service agreement — designed for property owners and managers who are done treating their building envelope as a reactive maintenance problem and ready to manage it as the capital asset it is
Every PAPP engagement includes:
Semi-annual or quarterly envelope inspections
Documented condition updates after every inspection
24/7 emergency response — 4-hour notification, 24-hour mobilization
Priority scheduling ahead of non-program clients
Annual Q4 capital plan update — delivered before your budget cycle closes
The result is a building envelope that is never undocumented, never unplanned, and never a surprise — to you, to your ownership group, or to a prospective lender or buyer.
Investment: $3,500–$18,000 per building per year depending on size, inspection frequency, and portfolio scope. Multi-building programs priced on engagement.
PAPP clients receive priority emergency response and scheduling. When the roof is leaking in February, program clients move to the front.
04 — ACQUISITION DUE DILIGENCE REPORT
Envelope intelligence built for the deal timeline.
Building envelope conditions don't wait for closing. Undisclosed or undiscovered envelope deficiencies routinely produce post-acquisition capital surprises that damage returns, complicate lender relationships, and raise questions about the quality of the diligence process.
Clearline's Acquisition Due Diligence Report is designed for investors, asset managers, and acquisition teams who need defensible envelope intelligence within the deal timeline — not a contractor's opinion delivered after the earnest money is already at risk.
Every report delivers:
Comprehensive envelope condition assessment
Immediate capital requirements — what needs attention now
Deferred capital requirements — what needs attention within 3 to 5 years
Remaining useful life by assembly
Plain-English risk summary suitable for the investment memo
Delivered within 5 to 10 business days
Investment: $1,500–$5,000 per asset. Expedited delivery available on request.
Clearline Due Diligence Reports are written for the investment memo, not the maintenance log. Your partners and lenders will be able to read them.
05 — CAPITAL RESERVE STUDY
Formal envelope intelligence for institutional requirements.
Lenders, boards, REITs, and institutional investors require documented building condition assessments that meet a professional standard. Informal estimates and contractor opinions don't satisfy that requirement.
Clearline provides formal roof and building envelope contributions to building condition assessments and reserve studies — suitable for lender reporting, board budget presentations, REIT documentation, and HOA reserve requirements.
Our contributions are written to the standard that engineers, consultants, and institutional reviewers expect — because that is the company we intend to keep.
Investment: $2,500–$7,500 per engagement depending on scope and documentation requirements.
06 — PROJECT EXECUTION
When work is required, the standard doesn't change.
Assessment leads to recommendations. Recommendations sometimes lead to work. When they do, Clearline executes with the same discipline applied to every other stage of the engagement.
Repair, restoration, and replacement — all documented.
All managed. All closed with a deliverable that protects the client's record and eliminates dispute exposure.
Every Clearline project includes:
Pre-project scope document — signed before mobilization
Weekly client communication with site photography
Change order protocol — triggered immediately, signed before any additional work begins
Closeout Package delivered within five business days of project completion — every project, every time
Closeout Package Contents:
Post-installation photographs organized by section
Updated condition ratings reflecting completed work
Warranty documentation and registration confirmation
As-built notes
Material data sheets
Updated capital projection
The Closeout Package is not optional. It is not reserved for large projects. It is the standard — because the documentation is part of the product, not the paperwork that follows it.
A Portfolio Intelligence Assessment establishes the documented baseline every other service is built on.
It's where the relationship starts — and where the surprises end.