1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the website located at clearlineenvelope.com (the "Site"), operated by Clearline Envelope Advisors LLC, a New York limited liability company ("Clearline," "we," "us," or "our").

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site. These Terms apply to all visitors, users, and others who access or use the Site.

These Terms should be read together with our Privacy Policy, which is incorporated herein by reference and governs the collection and use of information from Site visitors.

2. Description of Services

Clearline Envelope Advisors LLC is a building envelope advisory firm providing inspection, assessment, capital planning, and project management services to commercial property owners, operators, and investors in Western New York and surrounding markets.

The Site provides general information about Clearline's services, methodology, and approach. The Site is not a service delivery platform and does not facilitate the delivery of professional services directly through the Site. All professional services are provided exclusively under separate written engagement agreements.

3. Informational Nature of Site Content

All content on this Site — including descriptions of services, methodology, assessment frameworks, industry information, and any capital planning or financial concepts discussed — is provided for general informational purposes only.

Site content does not constitute professional advice of any kind, including but not limited to engineering advice, architectural advice, financial advice, investment advice, or legal advice. Nothing on this Site should be relied upon as a substitute for professional consultation appropriate to your specific circumstances and property.

In particular:

• Descriptions of assessment methodology and capital planning frameworks on this Site represent general approaches and do not constitute advice specific to any particular property, portfolio, or financial situation.

• Any cost ranges, lifecycle estimates, capital projection examples, or reserve study concepts referenced on this Site are illustrative only and do not represent estimates, projections, or guarantees for any specific property.

• Assessment reports, capital plans, condition ratings, and other professional deliverables are provided exclusively under the terms of a separate written engagement agreement and are governed by the terms of that agreement — not by these Terms of Use.

• Clearline's professional judgments, condition ratings, and capital projections represent the considered opinion of qualified personnel based on observed conditions at the time of inspection. Actual conditions, costs, and timelines may vary.

4. Intellectual Property

All content on this Site is the property of Clearline Envelope Advisors LLC or its licensors and is protected by applicable United States and international intellectual property laws, including copyright, trademark, and trade secret law.

4.1 Proprietary Content and Methodology

The following are proprietary to Clearline Envelope Advisors LLC and may not be reproduced, distributed, adapted, or used without prior written permission:

• The Clearline name, wordmark, logo, tagline ("Nothing Hidden. Nothing Missed."), and all brand identity elements

• The Portfolio Intelligence Assessment framework, format, and report structure

• The Proactive Asset Protection Program (PAPP) structure and delivery system

• The Envelope Asset Score (EAS) methodology and scoring framework

• The Capital Horizon Matrix classification system

• The Clearline Building Envelope Performance Index (BEPI), once established

• The Clearline Closeout Package standard and format

• All written content, marketing copy, and descriptive text on the Site

• All photographs, graphics, and visual design elements created for or by Clearline

4.2 Permitted Use

You may access and view Site content for your personal, non-commercial informational purposes. You may print or save individual pages for your own reference. You may share links to Site pages.

4.3 Prohibited Use

Without prior written permission from Clearline Envelope Advisors LLC, you may not:

• Reproduce, copy, distribute, or republish any portion of Site content

• Modify, adapt, or create derivative works from Site content

• Use Site content for any commercial purpose

• Frame or mirror the Site on any other website or platform

• Scrape, harvest, or systematically extract content or data from the Site

• Use the Clearline name, logo, tagline, or brand elements in any manner without written authorization

• Represent or imply any affiliation with or endorsement by Clearline

Requests for permission to reproduce or use Clearline content may be directed to joshua@clearlineenvelope.com.

5. User Conduct

By using this Site, you agree that you will not:

• Use the Site in any manner that violates applicable federal, state, or local law or regulation

• Submit false, misleading, or inaccurate information through the contact form

• Attempt to gain unauthorized access to any portion of the Site or its related systems or infrastructure

• Introduce any virus, malware, ransomware, or other harmful or disruptive code to the Site or its systems

• Use the Site to transmit unsolicited commercial communications

• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or that could damage, disable, overburden, or impair the Site

• Attempt to circumvent any security, access control, or authentication measures implemented on the Site

6. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLEARLINE ENVELOPE ADVISORS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT

• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, CURRENTNESS, OR TIMELINESS OF ANY CONTENT ON THE SITE

SITE CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. RELIANCE ON ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK. CLEARLINE RESERVES THE RIGHT TO MODIFY, SUSPEND, OR DISCONTINUE THE SITE OR ANY CONTENT AT ANY TIME WITHOUT NOTICE.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLEARLINE ENVELOPE ADVISORS LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF — OR INABILITY TO ACCESS OR USE — THE SITE OR ITS CONTENT, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF DATA, BUSINESS INTERRUPTION, PROPERTY DAMAGE, OR PERSONAL INJURY.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UPON WHICH THE CLAIM IS BASED — WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE — AND EVEN IF CLEARLINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Indemnification

You agree to indemnify, defend, and hold harmless Clearline Envelope Advisors LLC, its members, managers, officers, employees, agents, and contractors from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your access to or use of the Site

• Your violation of these Terms

• Your violation of any applicable law, regulation, or third-party right

• Any content or information you submit through the Site

• Your conduct in connection with the Site

9. Third-Party Links and Content

The Site may contain links to third-party websites, including industry organizations, professional associations, and social media platforms such as LinkedIn. These links are provided for informational convenience only.

Clearline does not endorse, control, or assume any responsibility for the content, accuracy, availability, or practices of any third-party website. Your access to and use of third-party websites is governed by the terms and privacy policies of those websites. We encourage you to review those terms before providing any information to or through any third-party site.

10. Contact Form and Communications

Information submitted through the contact form on our Site is used to evaluate and respond to your inquiry. Submission of the contact form does not create a professional engagement, a client relationship, an advisory relationship, or any other formal relationship between you and Clearline Envelope Advisors LLC.

Professional services are provided only pursuant to a separate, written engagement agreement executed by an authorized representative of Clearline Envelope Advisors LLC. No engagement exists, and no professional obligations arise on the part of Clearline, until such an agreement has been fully executed by both parties.

Email communications with Clearline prior to the execution of a written engagement agreement are for informational and preliminary evaluation purposes only and do not constitute professional advice of any kind.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Erie County, New York. By accessing or using this Site, you consent to the personal jurisdiction of those courts and waive any objection to the laying of venue in those courts.

12. Modifications to Terms

We reserve the right to modify these Terms at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. Modified Terms become effective upon posting to the Site.

Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, your sole remedy is to discontinue your use of the Site.

13. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it will be severed from these Terms. The remaining provisions of these Terms will continue in full force and effect.

14. Waiver

No failure or delay by Clearline in exercising any right, power, or remedy under these Terms will operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy will preclude any other or further exercise of that right or any other right, power, or remedy.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clearline Envelope Advisors LLC with respect to your access to and use of the Site. They supersede all prior and contemporaneous agreements, representations, and understandings regarding the Site.

These Terms do not govern any professional services engagement. Professional services are governed exclusively by the terms of the written engagement agreement executed for that specific engagement.

16. Contact Information

Questions regarding these Terms of Use may be directed to:

Clearline Envelope Advisors LLC Attention: Joshua Christian, Founder & Principal Email: joshua@clearlineenvelope.com Phone: 716.300.5674 Address: 300 International Drive Suite 100, Buffalo, New York 14221 Website: clearlineenvelope.com