Privacy Policy
Effective Date
May 15, 2026
Clearline Building Envelope is the operating brand of TitanWorks Services LLC d/b/a Clearline Building Envelope. This Privacy Policy explains how Clearline Building Envelope “Clearline,” “we,” “our,” or “us” may collect, use, retain, and protect information when visitors use this website or communicate with Clearline regarding commercial roof and exterior envelope services.
1. Information We Collect
Clearline may collect information that visitors voluntarily provide through contact forms, email communications, phone calls, scheduling requests, proposal inquiries, engagement inquiries, and project-related communications. This information may include names, company names, titles or roles, email addresses, phone numbers, property information, project details, portfolio context, operational concerns, and communication preferences. The website may also collect limited technical information through standard analytics tools. This may include browser type, device information, referring pages, pages visited, approximate geographic region, and general website usage data. This information is used to understand website activity, improve website functionality, and support communication with prospective and active clients.
2. How Information Is Used
Clearline may use submitted information to respond to inquiries, communicate regarding potential engagements, develop proposals or engagement documentation, coordinate meetings, manage client relationships, maintain internal project records, improve website performance, and comply with legal or contractual obligations. Clearline does not sell personal information to third parties.
3. Information Sharing
Clearline may share information where reasonably necessary to support business operations or provide services. This may include sharing information with technology providers, website hosting providers, email and communication platforms, payment processing providers, legal or accounting advisors, and subcontractors or consultants directly involved in an engagement. Information is shared only where operationally necessary and appropriate to the services being provided. Clearline may also disclose information where required by law, court order, legal process, or where disclosure is reasonably necessary to protect legal rights, property, safety, or business interests.
4. Data Retention
Clearline retains inquiry, communication, proposal, project, and engagement information for operational, legal, documentation, insurance, and recordkeeping purposes. Retention periods may vary based on the nature of the inquiry or engagement, legal requirements, insurance requirements, contractual obligations, and operational recordkeeping needs.
5. Data Security
Clearline uses commercially reasonable administrative and technical measures intended to help protect information from unauthorized access, disclosure, misuse, or loss. No method of electronic transmission or storage can be guaranteed completely secure. Visitors submitting information through the website do so at their own discretion.
6. Third-Party Services
This website may use third-party services for hosting, analytics, form processing, spam protection, scheduling, communication, or related website functionality. Those providers may independently collect or process information according to their own privacy policies and terms. Clearline is not responsible for the privacy practices, security practices, or policies of third-party platforms or services.
7. Cookies and Analytics
This website may use cookies or similar technologies to improve website functionality, analyze traffic patterns, understand website usage, and support performance monitoring. Visitors may modify browser settings to limit or disable cookies. Certain website functionality may be affected if cookies are disabled.
8. External Links
This website may contain links to third-party websites or resources. Clearline is not responsible for the content, privacy practices, security practices, or availability of external websites. Visitors access third-party sites at their own discretion.
9. Confidentiality of Engagement Materials
Information exchanged as part of formal client engagements may also be governed by engagement letters, contractual confidentiality provisions, non-disclosure obligations, or project-specific documentation requirements. This Privacy Policy does not replace confidentiality obligations contained in executed agreements.
10. Children’s Privacy
This website and Clearline’s services are intended for commercial and professional use. Clearline does not knowingly collect personal information from children under the age of 13.
11. Policy Updates
Clearline may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy.
12. Contact
Questions regarding this Privacy Policy may be directed to:
Clearline Building Envelope
TitanWorks Services LLC d/b/a Clearline Building Envelope
Buffalo, New York
info@clearlineenvelope.com
716-817-8900